FAqs

  • How do I know if I need a water treatment system?

    If you notice hard water spots, odd tastes or smells, or have a private well, it’s a good idea to get a water test to identify specific treatment needs.

  • Do you provide free water testing in San Antonio?

    Yes, we offer complimentary basic water testing for local homeowners to help assess water quality and recommend solutions.

  • What is the lifespan of a water softener system?

    With proper maintenance, a quality water softener can last 10–15 years or more.

  • Can your systems remove fluoride and chlorine from drinking water?

    Absolutely. Our reverse osmosis and whole-house filtration systems are designed to effectively remove fluoride, chlorine, and other contaminants.

  • Do you service systems not installed by The Water Doctor?

    Yes, we repair and maintain a wide variety of water treatment systems, regardless of brand or who installed them.

  • How often should filters be replaced?

    Filter replacement schedules vary, but most systems require changes every 6 to 12 months. We offer maintenance plans to keep you on track.

  • What areas do you serve outside of San Antonio?

    While we're based in San Antonio, we also serve surrounding communities in the greater Bexar County area.

  • Are salt-free conditioners as effective as traditional softeners?

    Salt-free systems don’t soften water but do help reduce scale. They're ideal for homeowners looking for a low-maintenance, eco-friendly solution.